If you are feeling unsafe on-board public transport, try to move to a different seat or closer to the driver. If that is not possible, press the stop button and once the vehicle has stopped moving, approach the driver and tell them what is happening.

If you’re on a train or tram, use the passenger emergency intercom located in every carriage. Once the driver stops, they’ll answer the intercom, check the CCTV to see where you are and talk to you.

Don’t forget, drivers are not security guards or police. As well as keeping themselves safe on-board, they need to stay in their seat close to the emergency button and their communications radio. Drivers will contact their control centre to arrange help from police, ambulance or security services, if needed.