To keep you safe while using public transport, our employees:
- Will not physically remove or try to remove a person from an Adelaide Metro train, station, depot or other work location even if they are causing trouble or may be a danger to other passengers.
- Will not request or remove a child or youth from an Adelaide Metro train, station, depot or other work location at any time.
- Will ensure that the removal of a child or youth (aged 14 years or under) can only be undertaken by a South Australian Police Officer.
- Will consider whether a person has an intellectual disability or impaired capacity prior to action being taken.
Remember, if you see behaviour that is suspicious or harmful to your safety, or anyone else’s, please report it to one of our employees, the driver, station/gate attendant or passenger services attendant, the SA Police or online through our “See it? Report it!” reporting system or the Crime Stoppers website.