Two-factor authentication is a security measure used to protect user accounts and sensitive information by adding an extra layer of verification, and it is now available for all online Adelaide metroCARD accounts.

Two-factor authentication is available for both android and iOS devices.

How to I activate two-factor authentication?

To activate two-factor authentication login to your online Adelaide metroCARD account and proceed to Manage my account > Manage two-factor authentication.

From here you can follow the prompts.

I am locked out of my two-factor authentication

You can be locked out of your authenticator if you lose access to your authenticator app. If you encounter this, please contact our InfoLine on 1300 311 108 and be ready to follow a series of security questions.