A metroCARD account must be in the name of the person who will be managing the metroCARD/s and paying for any recharges or passes.

To create an account, you will need:

  • a valid email address,
  • the 17-digit number on the back of your metroCARD,

or

  • the 7-digit number on your Seniors Card. Include the word ‘SENIOR_’ and the seven-digit number on the card, e.g. SENIOR_1234567.

Set up a metroCARD account now

Password problems

If you have an account and forget your password, you can reset it online.

If you need to talk to us about your password or account, please call the InfoLine on 1300 311 108 or visit the Adelaide Metro InfoCentre at the Adelaide Railway Station.

If you need to add an email address to your Seniors Card account, please contact the Seniors Unit on 1800 819 961.