Public transport changes in response to coronavirus
When: From Monday 16 March 2020
The safety of passengers and staff remains the highest priority in the face of community concerns around coronavirus (COVID-19).
On this page you can find information on:
- Protecting public transport customers
- Changes to public transport services
- Public transport road map to keep South Australians safe
- Further information on COVID-19
Cleaning schedules have been increased across all public transport modes and disinfectant products recommended under national health guidelines are being used.
In addition to standard cleaning, extra crews are being used across the network with particular focus being given to hard surfaces such as hand rails, validators and push buttons.
All public transport customers and the wider South Australian community are advised to be alert to the threat of COVID-19 and adhere to health advice.
If you are feeling ill with flu-like symptoms, please avoid travel on public transport.
Wash. Cover. Avoid.
The best protection against infection is hygiene:
- WASH your hands with soap and use an alcohol-based hand sanitiser.
- COVER your coughs and sneezes, and dispose of tissues. If no tissue is available, cough into the crook of your arm.
- AVOID public transport and direct contact with others if you’re feeling unwell.
Due to the widespread closure of entertainment premises and restrictions on gatherings in public places, there has been a significant drop in public transport patronage.
Due to this, Adelaide Metro will be reducing selected bus services to align with passenger demand and public safety.
The following bus services will be suspended until further notice.
All other Adelaide Metro services will continue to run as usual to ensure essential public transport services continue for the community.
Bus services suspended
J1X Airport Express
From after last service Friday 3 April until further notice, J1X bus services will be suspended:
- J1X services that operate to and from the Adelaide Airport
- Note that capacity will still be provided on regular J1 services
- The free City Connector services that operate around the City of Adelaide and North Adelaide will resume from Sunday 5 July 2020.
- Tram services will continue to operate free in the city centre to their usual timetable.
After Midnight services
- After Midnight services are those that operate between 12am and 5am every Saturday night from the city to various locations around metropolitan Adelaide.
- All After Midnight services will resume from Saturday 11 July 2020.
The South Australian Public Transport Authority (SAPTA) will act on advice from authorities to change schedules if required.
SAPTA is in regular contact with national transport bodies to ensure a consistent approach is taken.
Follow @AdelaideMetroSA on Twitter for updates, check the Adelaide Metro website, or contact the Adelaide Metro InfoLine on 1300 311 108.
The State Government has announced a public transport road map, in response to Australia Health Protection Principal Committee (AHPPC) advice released on Friday, 29 May, to help continue to keep South Australians safe on buses, trains and trams.
The AHPPC has developed Principles for COVID-19 Public Transport Operations to provide guidance to public transport operators and passengers to help keep them safe.
Among the measures are a trial to extend the morning and afternoon peak periods on the Gawler train line, additional marking on platforms, updated signage and posters and to accelerate the introduction of new smartphone apps to provide commuters with enhanced real-time information.
In March, Adelaide Metro introduced measures to keep commuters safe on public transport, including:
- More frequent cleaning of buses, trams and trains;
- Discontinued cash handling by transitioning to a “MetroCard Only” system;
- Accelerated the installation of Perspex screens for bus drivers and restricted access to open areas immediately around drivers;
- Staggered arrival of trains at Adelaide Railway Station to spread the peaks of people entering and leaving the terminal;
- Installation of signage on the fleet of trains, trams and buses that sends clear messages not to board if unwell; and to encourage physical distancing as far as practicable at stops and stations, and on board services;
- Frequent station announcements about COVID-19 safe practices on public transport; and,
- Signage at key stations and interchanges, and inside vehicles with information published by health authorities about good personal hygiene habits.
The new measures to be introduced, based on the AHPPC advice and in consultation with the Chief Public Health Officer, include;
- Trial a new AM and PM peak train timetable on the Gawler line that will provide more services across an extended peak period to increase capacity and give customers more options;
- As customers return to bus services, monitor the busiest bus routes (like the O-Bahn), moving available capacity and shifting services around to better match the demand with the number and timing of services offered;
- Accelerate the introduction of a range of new Apps that provide customers with better real-time information about their public transport services to make it easier to find information;
- Update signage and posters across the network to provide more information to customers about the recommended habits and behaviours whilst using public transport.
- Accelerate conversion of the remainder of the diesel train fleet to 2x2 seating (currently 2x3) to provide for more aisle space for customers;
- Provide well signposted hand sanitisation facilities at Adelaide Railway Station.