Public transport road map to keep South Australians safe

When: From Friday 29 May 2020

The State Government has announced a public transport road map, in response to Australia Health Protection Principal Committee (AHPPC) advice released on Friday, 29 May, to help continue to keep South Australians safe on buses, trains and trams.

The AHPPC has developed Principles for COVID-19 Public Transport Operations to provide guidance to public transport operators and passengers to help keep them safe.

Among the measures are a trial to extend the morning and afternoon peak periods on the Gawler train line, additional marking on platforms, updated signage and posters and to accelerate the introduction of new smartphone apps to provide commuters with enhanced real-time information.


In March, Adelaide Metro introduced measures to keep commuters safe on public transport, including:

  • More frequent cleaning of buses, trams and trains;
  • Discontinued cash handling by transitioning to a “MetroCard Only” system;
  • Accelerated the installation of Perspex screens for bus drivers and restricted access to open areas immediately around drivers;
  • Staggered arrival of trains at Adelaide Railway Station to spread the peaks of people entering and leaving the terminal;
  • Installation of signage on the fleet of trains, trams and buses that sends clear messages not to board if unwell; and to encourage physical distancing as far as practicable at stops and stations, and on board services;
  • Frequent station announcements about COVID-19 safe practices on public transport; and,
  • Signage at key stations and interchanges, and inside vehicles with information published by health authorities about good personal hygiene habits.

The new measures to be introduced, based on the AHPPC advice and in consultation with the Chief Public Health Officer, include;

  • Trial a new AM and PM peak train timetable on the Gawler line that will provide more services across an extended peak period to increase capacity and give customers more options;
    • As customers return to bus services, monitor the busiest bus routes (like the O-Bahn), moving available capacity and shifting services around to better match the demand with the number and timing of services offered;
  • Accelerate the introduction of a range of new Apps that provide customers with better real-time information about their public transport services to make it easier to find information;
  • Update signage and posters across the network to provide more information to customers about the recommended habits and behaviours whilst using public transport.
  • Accelerate conversion of the remainder of the diesel train fleet to 2x2 seating (currently 2x3) to provide for more aisle space for customers;
  • Provide well signposted hand sanitisation facilities at Adelaide Railway Station.