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Welcome to a new era in public transport for South Australia

When: From Tuesday 10 March 2020

Welcome to a new era in public transport for South Australia

The Adelaide Metro public transport contracts have now been awarded for the provision of bus and light rail, following a rigorous tender process.

New bus and tram contracts awarded

Better, faster and more frequent bus and tram services

Consultation for the new network

Go Zone service adjustments

New bus and tram contracts awarded

This is a new era for public transport in South Australia and an exciting opportunity to enhance and optimise our services for customers.

The contracts are being delivered in two stages commencing in July.  

Extensive community consultation will be undertaken from April on a proposed enhanced network providing improvements to the services we offer.

The new network, Stage 2, is proposed to be introduced across most areas later this year, driving faster services, a simpler network and enabling a greater emphasis on integration across all modes. 

The new network for Outer North will coincide with the completion of Gawler rail electrification, focussed on feeding services to the Gawler rail line and optimising transport in the northern suburbs.   

The contracts have been awarded with customers at the forefront and a focus on delivering optimised services, value for money and innovative transport solutions.

Contracts have been awarded for eight years, with an option to extend a further two years, and provide an exciting opportunity to enhance and optimise bus and tram services for our newly awarded operators in;

Contract Area Successful Service Provider
Outer North East Torrens Transit
East West Torrens Transit
Outer North Torrens Transit
North South including Tram  Torrens Connect*
Hills Keolis Downer
Outer South Busways South Australia

* A joint venture between Torrens Transit, UGL Rail Services and John Holland

Adelaide Metro Contract Area map

Operators tendered on the basis they would deliver simplification of the network, better integration of services, more frequent and efficient
services and greater engagement with our customers.

The new contracts will drive network and service improvements to increase patronage, leverage innovative solutions and enable more customers to travel faster and more often.

Better, faster and more frequent bus and tram services

Around 700,000 South Australians will now live near a Go Zone with bus services to run every 15 minutes or less, increasing frequency for almost a quarter of a million people.

Key aspects of the better, faster and more frequent bus services as a result of the new bus service contracts include:

  • Almost 700,000 people will live within 800 metres of a Go Zone, increasing frequency for almost a quarter of a million people (increase of 223,000 people or 47%)
  • 45 Go Zone corridors, an increase of 10 to deliver more frequent services
  • A further 20 of the 45 Go Zones have been extended increasing frequency for more people
  • First every metropolitan On Demand services in Seacombe Gardens / Seaview Downs, Blackwood and upgraded in Gawler
  • Faster journey times on various routes
  • Bus timetables designed to facilitate connections with train and tram networks
  • 30 cross-suburban / feeder connector routes plus local routes and
  • Simplified route numbering 

Consultation for the new network

A community consultation period will run from April to June 2020 to seek community feedback on the increase in service frequency, new Go Zones and other proposed changes.

The changes will be started following the commencement of the new contracts in early July 2020, with changes to be implemented from later 2020 and into 2021 across the different service areas. 

A dedicated website will be available for customers to view proposed service and network changes and to provide their comments on specific detail or on changes as a whole.

Consultation information presented to customers will be in the form of proposed network frequency and format, including proposed route and bus stop changes. Detailed timetables will not be available for consultation.

Once the consultation period closes, expert transport planners will review feedback and, where possible, investigate amendments to the proposed network based on customer feedback.

As a result, the final version of the network may be different from what is initially presented.

More information about the new network will be made available as we progress to community consultation.

Register your interest for the services you catch to stay informed of consultation timing and how to provide feedback.

Go Zone service adjustments

Go Zone services operate approximately every 15 minutes between 6.30am and 6.30pm Monday to Friday (every 10 minutes or more in peak times) and every 30 minutes at night, Saturday, Sunday and public holidays until 10pm.

The new network proposes the following adjustments to Go Zone services.

See the map of proposed changes.

Number of people in Go Zones by service areas

  • Total network: almost 700,000 people. An increase of around 223,000 or 47%
  • East West, Outer North East and North South: around 631,000 people. An increase of around 210,000 or 50%
  • Outer North: around 65,000 people. an increase of around 31,000 or 94%
  • Hills: around 20,000 people. Minimal change
  • Outer South: around 52,000 people. An increase of around 23,000 or 81%

Proposed new Go Zones within 800m, for community consultation, include 

  • City to Marion Shopping Centre via Beckman Street, Towers Terrace and Hendrie Street
  • City to Mitcham Square Shopping Centre via Fullarton Road
  • Tea Tree Plaza to The Grove Shopping Centre via Golden Grove Road
  • City to Beaumont via Dulwich, Greenhill Road and Deveraux Road
  • City to Lightsview via O-Bahn, Klemzig and East Parkway
  • City to Marion Shopping Centre via Henley Beach Road, Marion Road and Morphett Road
  • Marion Shopping Centre to Trott Park via Morphett Road, Seacombe Road and Brighton Rd
  • City to West Lakes Shopping Centre via Port Road and West Lakes Boulevard
  • City to Marden via Sixth Avenue
  • City to Paradise Interchange via Walkerville Terrace and Windsor Gardens

Proposed Go Zones within 800m to be extended, for community consultation, include

  • City to Kensington via Kensington Road, extended to Burnside
  • City to Marleston via Richmond Road and Galway Avenue, extended to Glenelg
  • City to Fulham Gardens via Ashley St and Valetta Road, extended to Henley Beach
  • City to Glenelg East via Anzac Highway, extended to Marion Shopping Centre
  • City to Colonel Light Gardens via Goodwood Road, extended to Marion Shopping Centre
  • City to St Marys via Winston Avenue, extended to Marion Shopping Centre
  • City to Colonel Light Gardens via King William Road, extended to Panorama Drive
  • City to Firle via Magill Road and Coorara Avenue, extended to Paradise Interchange
  • City to Newton Village Shopping Centre via Payneham Road and Montacute Road, extended to Paradise Interchange
  • City to Rosslyn Park via The Parade, extended to Paradise Interchange
  • City to Seaton via Grange Road, Crittenden Road and Tapleys Hill Road, extended to Port Adelaide
  • City to Athol Park via Hawker Street, Torrens Road and Hanson Road, extended to Port Adelaide
  • City to Cheltenham via Pym St and Torrens Road, changed to travel via new South Road upgrade and extended to Port Adelaide
  • City to Kensington Park via The Parade, extended to Rostrevor via Glynburn Rd
  • Paradise Interchange to Salisbury East via Walkleys Road and Bridge Road, extended to Salisbury Interchange
  • City to Northfield via Melbourne Street and Hampstead Road, extended to Tea Tree Plaza
  • City to Windsor Gardens via North East Road, extended to Tea Tree Plaza
  • Tea Tree Plaza Interchange to Fairview Park via Hancock Road, extended to The Grove Shopping Centre
  • City to Malvern via Duthy Street, extended to Kingswoood
  • City to Fulham via Henley Beach Road, extended to West Lakes Shopping Centre

Unchanged Go Zones within 800m include;

  • City to Kilburn via Churchill Road
  • City to Glen Osmond via Glen Osmond Road
  • City to West Lakes Shopping Centre via Grange Road and Frederick Road
  • Tea Tree Plaza to The Grove Shopping Centre via Ladywood Road
  • City to Paradise Interchange via Payneham Road and Lower North East Road
  • City to Magill via Magill Road
  • City to Mawson Lakes Interchange via Main North Road (proposed higher frequency)
  • Bedford Park to Old Reynella Interchange via Main South Road
  • South Plympton to Marion Shopping Centre via Marion Road
  • Tea Tree Plaza to St Agnes via North East Road
  • Paradise to Tea Tree Plaza via Wandana Avenue, Nelson Road and Kelly Road
  • City to Blair Athol via Prospect Road
  • City to Adelaide Airport via Sir Donald Bradman Drive
  • City to Bedford Park via South Road
  • City to Mitcham Square Shopping Centre via Unley Road

Proposed Go Zones to have a reduced frequency or be removed, include;

  • Paradise Interchange to Hope Valley via Lower North East Road
  • Arndale Shopping Centre to Mansfield Park via Trafford Street and Liberty Grove
  • City to Broadview via Smith Street and Galway Avenue
    • NB: Services will still run along these corridors except for Galway Avenue. 

Register now to stay informed on consultation timing and how to provide your feedback.

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