Adelaide Metro’s approach to community consultation and activities.

Community consultation

Adelaide Metro has adopted a consultative approach and encourages feedback from customers and the community.

You can provide feedback by calling the Adelaide Metro InfoLine on 1300 311 108 or using the Feedback form via our Contact us page.

Community reference and research

Adelaide Metro supports community groups, such as the Disability Access and Inclusion Committee (DAIC), to provide guidance on specific public transport needs for customers with disabilities.

Adelaide Metro also conducts customer focus groups and surveys to provide input into the structure of our services.

Major projects with community impact

The Department of Planning, Transport and Infrastructure (DPTI) hosts a dedicated Community Interact forum where you can ask questions and find answers about public transport infrastructure projects.

For more information visit the Social Media Wall on the Community Interact page of the Department of Planning, Transport and Infrastructure website.