Adelaide Metro

Public Transport in Adelaide

All you need to know about Adelaide Metro's Public Transport system, including useful facts and figures, historical information, the benefits of using public transport and lots of other information.

Adelaide Metro’s Patronage Growth

Financial Year public transport Patronage Trends 1994 to 2006

Weekly public transport use

Independent market research shows 85% of customers are very satisfied or satisfied with public transport in Adelaide.

The Dimensions of Adelaide Metro

How big is the Adelaide Metro public transport system?
4,500 kms+ of bus routes 11 kms of tram line 15 Trams 7,436 bus stops 882 buses 120 kms of train line 85 stations 94 rail cars	21 Park‘n’Rides 10 Safer Stations 12 kms of O-Bahn track 244 bus routes 6 train & 1 tram route 43.6 million revenue kms 214 natural gas buses

How many services does the Adelaide Metro operate each year?

• 2.77 million scheduled services per year

How many trips are taken on the public transport system?

• Daily average: 175,123 Metroticket trips
• Yearly average: 63.92 million Metroticket trips

What type of public transport do people use 2005-06?

TICKETS (BUS, TRAIN AND TRAM) Your ticket can be used on bus, train and tram

Which tickets sell the best?
Year	04-05	05-06	%
Singletrip	10.15m	10.66m	22.0%
Multitrip	32.92m	34.45m	71.1%
Daytrip	1.82m	1.88m	3.9%
Other	1.49m	1.46m	3.0%
Total	46.38m	48.45m	100%

Current fare prices for adult travel Australia-wide
	Lowest Adult Fare (2-Section Singletrip equiv)	Highest Adult Fare (All times Zone Singletrip equiv)
Melbourne	$2.40	$7.20
Perth	$1.40	$8.20
Sydney	$1.70	$5.40
ACT	$3.00	$3.00
Brisbane	$2.20	$17.40
Adelaide	$2.20	$3.80
Hobart	$1.70	$3.90
Darwin	$1.40	$2.40
Source: Metlink, Transperth, 131500, Action, TransInfo, Adelaide Metro, Metrotas, and Darwinbus (IPE) websites.

Where tickets are sold?

Sold on board buses & trams	30%
Sold on board trains	8%
InfoCentre	13%
Ticket Retailers	44%
Other	5%
Total	100%

Tickets available from our outlets
Location	Multi trip	Single trip	Day trip
On board buses
On board trains
On board trams
Convenience stores
Post Office Agencies
InfoCentre
Staffed railway stations
Bus Depots

Adelaide Metro Chain of Information

Our Chain of Information Program recognises that when potential customers prepare to trial the Adelaide Metro system, they need easy service information and reassurance during the journey.
This is achieved by:

Information at stops

• 5,993 public transport stops with information displays
• 37 fully illuminated audio supported display units at interchanges and major stops
• 33 Smart Stops providing real time information

Information at point of ticket purchase:

• 352 InfoBars
• 26 large self service displays at Shopping Centres and campuses

City InfoCentre:

• Daily visitor average – 2,245
• Total visitors for 2005-06 – 795,000

Information via the telephone:

• Daily incoming call average – 1,480
• Total calls for 2005-06 – 540,000

Information via timetables:

• 94 standard timetables, 24 pocket sized
• 4.3 million timetables distributed per annum

Information brochures:

• 1.7 million distributed per annum

Website:

• Total visitor sessions – 1.3 million
• Total hits – 17 million

Electronic Mailing List & Nomad OnBoard:

• over 8,500 members
• 187,752 notifications sent per annum

Adelaide Metro Roadshow:

• Services over 156,000 customers per annum
• Spending 35 weeks of the year on the road visiting major shopping centres

Active and Older:

• Speaks to over 8,000 people per annum
• Visiting over 100 venues each year including retirement villages and Pro-bus Clubs

Taking information to the customer and the community has played a key role in growing patronage by 15.8% since its implementation in April 2000

The benefits of using public transport!

By using Adelaide Metro public transport, you could save up to $10,000 a year - enough for a great holiday or even a house deposit!

Work it out for yourself with the Adelaide Metro Petrol Savings Calculator!

Adelaide Metro is a healthier alternative

South Australian greenhouse gas emissions from transport by vehicle category

If 5,100 people caught public transport instead of driving their car 10kms to work each day, greenhouse gas emissions would be reduced by 7,000 tonnes per year.

Download this brochure as a PDF

Download the Public Transport in Adelaide brochure as a PDF (181KB)

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