Adelaide Metro

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Passengers using the Adelaide Metro FREE include tourists, people who live in the City, students, people going shopping, elderly people and parents with pushers. The fully accessible Adelaide FREE buses feature:

• low floors to make getting on and off the bus easier;
• a ramp for easy access (including wheelchair access) through the buses' central doors;
• an allocated space for people using mobility aids
• bright yellow handrails to assist the vision impaired; and
• video monitors and brochure displays to promote Adelaide's attractions and major events.

All flexity trams are fully accessible.

Each year Adelaide's public transport services are becoming more accessible.

Follow the link below to see information which represents an overview of the progress being made to implement the Disability Transport Standards for Accessible Public Transport on the government owned and operated Adelaide Metro Network in Adelaide, in accordance with the required compliance time frame for 31 December 2012.

Further information.

ACCESS CABS INFOLINE

To book an Access Cab call 1300 360 940 (24 hours a day, 7 days a week)

Please call us on 1300 551 156 - 7 am to 8 pm 7 days a week:

• To report service problems.
• To commend excellent service.

We have specially trained staff to take your call.

Please quote your ACCESS BOOKING NUMBER when calling with a complaint or commendation. All complaints will be thoroughly investigated and a response returned promptly to the customer.

Further details about Adelaide Access Taxis is available on the Public Transport Division website.

As one in five South Australians self report having a disability, public transport plays an important role in promoting and preserving the quality of life for many individuals.

Adelaide Metro is committed to continually improving public transport services and infrastructure, making public transport more accessible and easier to use for people with disabilities.

Travel Pass for a Person with Vision Impairment
The Travel Pass for a Person with Vision Impairment entitles the holder to unlimited FREE travel on Adelaide Metro regular bus, train and tram services. An application form must be completed along with a medical certificate from an Ophthalmologist, Optometrist or a Medical Practitioner.

The “Travel Pass for a Person with Vision Impairment” application form is available here - (60KB PDF).

Mobility Pass
The Department for Transport, Energy and Infrastructure, Public Transport Division has a Mobility Pass available to people who are unable to validate a ticket using on-board equipment due to physical or cognitive impairment. A cognitive impairment can incorporate intellectual disability, dementia, acquired brain injury or other disability. A valid Mobility Pass must have the appropriate validating sticker affixed to the relevant month. The current cost for a validating sticker is $54.00 per month as of 1 July 2007.

The “ Mobility Pass ” application form is available here - (68KB PDF).

Plus One Free Companion card

And the South Australian Transport Subsidy Scheme (SATSS)

Visit the Department for Transport, Energy and Infrastructure, Public Transport Division for further information.